Play Smart, Stay Safe

Protecting Minors from Gambling

The platform is strictly for players aged 18 and above. If you share a computer with anyone under 18, install filtering software that blocks gambling sites. Search for 'gambling blocking software' to find free and paid tools that work on most devices. Keep your account password and login details private. Never leave the lobby open on a shared device. If you suspect a minor has used your account, contact support immediately. Prevention is better than cure.

Spending Limits You Control

Set a deposit limit for daily, weekly or monthly play. A loss limit stops further losses after a chosen amount. A session timer can close the lobby after a set period, and a reality check pops up to show how long you have been playing. All are available through your account settings or by contacting support. Any limit you tighten begins at once. If you ask to raise a limit, the change waits for a cooling-off period of several days before it takes effect. This delay gives you time to reconsider. Use these tools before you feel pressure, not after.

The Facts About Gambling Money

Gambling is entertainment that costs money, not a way to make money. Think of it like buying a ticket to a movie: you pay for the experience, not for a return. The odds always favour the operator over any long run of play. No system, streak or staking plan can change those odds. Past wins do not predict future results. Only bet what you can afford to lose, and never treat a win as income. The safest bet is the one you decide not to place.

Do You Recognise These Signs?

Answer these questions honestly. Do you chase losses by betting more to win back what you lost? Have you borrowed money, sold belongings or used money meant for bills to play? Do you hide how much you play or lie about time spent in the lobby? Do you gamble to escape stress, boredom or sadness? Do you need larger stakes to feel the same excitement? Has gambling caused you to miss work, sleep or time with family? One yes may be a warning. More than one suggests it is time to pause.

Where to Find Help

Talk to a doctor or a licensed counsellor who understands gambling harm. Free, confidential support is available from international organisations such as Gamblers Anonymous, GamCare and Gambling Therapy. Search for their names online to find their websites and helplines. The hardest step is the first one: telling someone you trust. That could be a friend, a partner or a support group. You are not alone, and asking for help does not mean you have failed. It means you are taking control.

Taking a Break from Gambling

A cooling-off period pauses your account for days or weeks. Self-exclusion closes your access for a fixed term, such as six months or a year. During self-exclusion you cannot log in, deposit or play, and the term cannot be cancelled early for any reason. To start self-exclusion, write to support with your request in writing. The site will confirm the start and end date. Keep that confirmation. If you feel you need longer, you can extend before the term ends.

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